How can we help?
If your site is down, in most cases we will fix for $300, though we cannot make any promises without seeing what the problem is! This includes getting your site back up and running as quickly as possible and use of our dashboard for a year. For fastest service add our SSH key with
ssh-import-id-gh pfaffman
(see this page for more explanation about adding the SSH key), and verify that you approve the $300 fee. Include whatever details you know about what might have caused the problem.
The $300 price is for work during business hours; there can be an upcharge for nights and weekends. We are usually in US CDT (Nashville, TN).
For other issues, just let us know enough to get the conversation started.